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  • Do I need experience to apply?
    Experience is great, but not required. We provide full training to all new hires.
  • Is Sip Munch Cafe hiring?
    Yes, we’re always looking for passionate team members. Check out our Careers page to apply online.
  • Can I order online for pickup?
    Absolutely. Use our website or app to place an order for quick and easy pickup.
  • Do you accept call-ahead or pre-orders?
    Yes, we accept pre-orders via phone and online for pickup. This helps you skip the wait during busy times.
  • Can I place a large group or catering order online?
    Yes! For large orders or catering, please visit our Catering page or contact us directly for faster service and custom options.
  • Where is Sip Munch Cafe located?
    We’re located in Austin, Texas. Click here for directions.
  • What are your store hours?
    We’re open 7 days a week. Check our Contact page or Google listing for the most current hours.
  • Do you have a loyalty or rewards program?
    Yes! Join our rewards program and earn points with every purchase. Ask in-store or sign up online.
  • What payment methods do you accept?
    We accept cash, major credit cards, Apple Pay, Google Pay, and most contactless payment methods.
  • How far in advance should I book catering?
    We recommend booking 48–72 hours in advance for large orders or events.
  • Do you cater private events or office parties?
    Yes! We offer custom catering packages for weddings, birthdays, corporate events, and more. Visit our Catering page for details.
  • Are your drinks gluten-free?
    Most drinks at Sip Munch Cafe are gluten-free, but please ask our staff to confirm specific ingredients.
  • Do you have dairy-free or vegan options?
    Yes! Many of our fruit teas are dairy-free, and you can substitute non-dairy milk for most milk teas.
  • Do your drinks contain caffeine?
    Yes, most of our teas and Vietnamese coffee contain caffeine. However, we do offer caffeine-free options — just ask.
  • Are your toppings made fresh daily?
    Yes, our toppings are prepared fresh every day to ensure top quality and taste.
  • Do you offer hot drinks too?
    Absolutely. We serve hot Vietnamese coffee and select tea drinks for those cooler Austin days.
  • What kind of toppings do you offer?
    We offer classic tapioca pearls, lychee jelly, mango popping boba, coffee jelly, egg pudding, and more.
  • Do you offer dine-in and takeout?
    Yes! You can enjoy your drinks at our cafe or take them to-go.
  • Do you have sugar-free or less-sweet options?
    Definitely. You can adjust sweetness from 0% to 100% when ordering your drink.
  • Do you offer delivery?
    Yes, we’re available on most major delivery platforms like DoorDash, Uber Eats, and Grubhub.
  • Can I customize my boba drink?
    Yes! At Sip Munch Cafe, you can fully customize your boba drink — choose your tea base, sweetness level, ice level, and toppings.
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